COVID-19 Prevention and Control

Dear Valued Passengers,

During the epidemic, in order to make your travels more convenient when flying between China and the U.S., we have shared the relevant travel information on the U.S. official website for passengers taking CZ328/CZ327 flights.

Please visit the official website below for the latest updated information before purchasing the ticket. Thank you for choosing China Southern Airlines, and we wish you a safe journey.

Due to the rapid spread of the Omicron variant of the coronavirus, China Southern Airlines reminds passengers to take precautions before departure and during the trip. N95 masks should be worn throughout the flight, and personal protection should be strictly enforced.

If you need the pre-departure preparation requirements for China Southern Airlines flights departing from Los Angeles/Toronto, please be aware of the North American official account of China Southern Airlines.

1. Regarding the entry notice issued by the National Immigration Administration (Updated on September 23, 2020)

Since 0:00 on September 28, 2020, foreigners with valid Chinese residence permits for work, personal affairs, and reunion will be allowed to enter, and relevant personnel does not need to apply for a new visa. Suppose the three types mentioned above of residence permits held by foreigners expire after 0:00 on March 28, 2020. In that case, the holder can apply to the Chinese embassy abroad with the expired residence permit and relevant materials, provided the reasons for coming to China remain unchanged. Then, apply for a corresponding visa to enter the country. The personnel mentioned above must strictly abide by China's epidemic prevention management regulations.

Regarding restrictions on entry into China, you may consult the local Chinese embassy or consulate for more information.

(Click on the official announcement

2. The application of the health code for passengers traveling to China

3. Notice of China Southern Airlines' adjustment and suspension of carriage for passengers originating from certain countries transit to China (Updated on January 10, 2022)

Passengers must check the epidemic prevention policy requirements of the Chinese embassy and consulate before they transit to China via a third country before traveling. Thank you for your understanding and cooperation!

4. Quarantine requirements for passengers arriving in China

Based on the need for epidemic prevention and control, all regions in China will also take relevant inspection and quarantine for inbound passengers from countries and areas with severe epidemics, such as temperature measurement, implementation of home or centralized observation, etc., according to the actual situation of the local epidemic situation. Please confirm the latest prevention and control policy and arrange your itinerary adequately.

Please check the Chinese government website for local epidemic prevention and control policies and measures.

Kindly remind passengers traveling to China to take precautions against the epidemic (from the official website of the Chinese Consulate General in Los Angeles)

5. U.S. entry requirements (Updated on June 12, 2022)

The U.S. Centers for Disease Control and Prevention announced that arrivals no longer have to show a negative COVID-19 test result or proof of recovery to enter the country, but it is recommended that passengers boarding a flight to the U.S. get tested for current infection with a viral test as close to the time of departure as possible (no more than 3 days) and not travel if they are sick.

Specific requirements and frequently asked questions can be found on the CDC website:

6. Cancellation and refund policy

Please refer to the U.S. official website for China Southern Airlines' cancellation and change policy.