Free meal coupon

I. Applicable passengers

"Air-air or air-rail" transfer passengers who will stop at the transfer station of Wuhan Tianhe International Airport on the same day and will stop in Terminal 3 (T3).

1. As for "air-rail transfer" passengers, only those passengers who arrive at the airport by a high-speed train/bullet train outside Hubei Province or taking a high-speed train in Hubei Province are provided with free meal coupons for round trip.

2. Children must be accompanied by an adult; children at the age of 2 and above can apply for a free transfer meal, and children under the age of 2 cannot apply for it.

II. Time of application

January 1, 2020 to December 31, 2020.

III. Services

The free transfer meal coupon can be used in designated shops to buy specific sets in T3. Shop locations:

1. Departure Lounge on Floor 4: Yue Gang Restaurant

2. International Lounge on Floor 4 (within the sterile area): Dio Coffee and Restaurant for Hand-Pulled Noodles with Beef

3. East side of the Lounge on Floor 2 (within the sterile area): Ajisen Ramen, Wuxiaoguan, Briccocafe and Mr. Lee.

4. West side of the Lounge on Floor 2 (within the sterile area): Dio Coffee + Hubei Special Snack Bar, Longxinglou Lanzhou Beef Noodles Restaurants (2) and Hubei Special Snack Bar

Business hours: 08:30-22:00

IV. Procedures of Getting and Using a Meal Coupon

1. Time of getting: 08:30-21:00

2. Method of getting

(1) You can get a meal coupon from the WeChat Official Account of "Wuhan Tianhe International Airport". Follow the WeChat Official Account to enter the "Airport Services-Transfer Services-Priority Services", click the "Free Meal Coupon", verify the passenger information (including name, ID No., number and time of arrival flight & onward flight or train number and time, uploading of a boarding pass, order screenshot or train ticket, and phone number) and get an electronic meal coupon.

(2) Get a meal coupon from a transfer counter. Complete the transfer and check-in procedures at a transfer counter and get a free paper meal coupon. There are a total of 4 transfer counters in the sterile area on the second floor of T3. Specific location: transfer counters without baggage check-in service at the end of Airside Concourse B (East) and Airside Concourse B (West); and transfer counters with baggage check-in service in the baggage claim areas for domestic arrival on the west and east sides. If a passenger fails to get a free meal coupon via the WeChat Official Account, he/she can get it at a transfer counter with his/her boarding pass. An "air-rail" transfer passenger is required to show his/her train ticket.

(3) Any group passengers and passengers who cannot use WeChat can get their free meal coupons at a transfer counter.

3. Usage method

(1) How to use an electronic meal coupon: a passenger can enjoy his/her transfer meal after showing the QR code of his/her electronic meal coupon to a merchant for verification.

(2) How to use a paper meal coupon: when a passenger consumes a meal in a designated merchant in the terminal building, he/she must show his/her transfer meal coupon as required by the merchant and register the relevant passenger information in the Registration Form of Dining Information for Transfer Passengers.

4. Remarks and explanation

(1) Note: this service is provided by Hubei Airport Group, so Hubei Airport Group will be responsible for the relevant qualification examination, service contents, service quality and power of interpretation.

(2) A "free transfer meal coupon" is only used by a passenger holding the boarding pass on the same day.

(3) As for "air-air transfer" passengers, no flight is limited and meal coupons are provided for round trip.

(4) A free ticket is not applicable to this policy.

(5) As for "air-rail transfer", only those passengers who arrive at the airport by a high-speed train/bullet train outside Hubei Province or taking a high-speed train in Hubei Province are provided with free meal coupons for round trip.

(6) Children must be accompanied by an adult; children at the age of 2 and above can apply for a free transfer meal, and children under the age of 2 cannot apply for it.