Inflight Internet Services

Inflight Internet Service

1. China Southern Airlines is providing the complimentary inflight Wi-Fi service on the following flights and will gradually expand the operation routes and flights.

Route

Flight No.

Operation Time

Guangzhou-Sydney

CZ301/CZ325

25MAR18-27OCT18

Sydney-Guangzhou

CZ302/CZ326

Guangzhou-Melbourne

CZ321/CZ343

Melbourne-Guangzhou

CZ322/CZ344

Guangzhou-Amsterdam

CZ307

Amsterdam-Guangzhou

CZ308

Guangzhou-Brisbane

CZ381

Brisbane-Guangzhou

CZ382

Guangzhou-Paris

CZ347

15JUN18-27OCT18

Paris-Guangzhou

CZ348

Guangzhou-ShanghaiHongqiao

CZ3537

01MAY18-27OCT18

ShanghaiHongqiao-Guangzhou

CZ3538

Guangzhou-Beijing

CZ3109/CZ3105

25MAR18-27OCT18

Beijing-Guangzhou

CZ3100/CZ3112

Beijing-Amsterdam

CZ345

25MAR18-09JUL18

Amsterdam-Beijing

CZ346

Guangzhou-LosAngeles

CZ657

15JUL18-27OCT18

LosAngeles-Guangzhou

CZ658

2. First and Business Class passengers can enjoy free access to the internet with no need of applying.

3. SkyPearl economy and economy class passengers can have two ways to apply for this complimentary service, either to apply via our website or App, 24hours before the flight departure, please input your valid China mainland mobile number or email address while applying to ensure you can receive the message or email we send. Or apply the service through our portal once onboard, first-come, first-served.

How can I apply to experience the service

You can apply to experience our inflight Wi-Fi service through  Service Hall. 

Terms and Conditions

1. In case your ticket is exchanged or refunded, please reapply if needed.

2. During taxi, takeoff and landing, please turn off and stow your electronic devices. The Wi-Fi service will be available when the flight altitude is over 10,000 feet (3,000 meters), and will be disabled automatically once below this altitude.

3. Please use the following operating system and browser to visit our Wi-Fi portal to get the best experience.

Compatible Operating System
Compatible Browser

iOS

9  or above

MacOs X

10.9  or above

Android

4.4  or above

Windows

7  or above

Safari

8  or above

Chrome

42  or above

Firefox

38  or above

IE

11  or above

4. The inflight Wi-Fi maybe out of service due to some unpredictable circumstances, including but not limited to aircraft adjustment, equipment maintenance, system upgrading, and device/browser compatibility. China Southern Airlines assumes no liability for noticing or compensation.

5. There can be several satellite beam switches on international routes, during which the internet access may be disconnected for 5-10 minutes (The system will automatically reconnect to the internet). Sorry for the inconvenience. China Southern Airlines is not responsible for any data loss or damage during the usage of internet service.

6. To ensure flight and communication safety, please follow the arrangements of flight attendants and we reserve the right to suspend the service.

7. For more information, please refer to the China Southern Airlines Internet Connection Guidance.