Inflight Internet Services

Inflight Internet Service

1. China Southern Airlines is providing the complimentary inflight Wi-Fi service on the following flights and will gradually expand the operation routes and flights.

航线

航班号

适用时间

Guangzhou-Sydney

CZ301/CZ302

28OCT18-30MAR19

Guangzhou-Perth

CZ319/CZ320

28OCT18-30MAR19

Guangzhou-Melbourne

CZ321/CZ322

28OCT18-30MAR19

Guangzhou-Melbourne

CZ343/CZ344

28OCT18-30MAR19

Beijing-Amsterdam

CZ345/CZ346

29OCT18-30MAR19

Guangzhou-Brisbane

CZ381/CZ382

28OCT18-30MAR19

Guangzhou-Dhaka

CZ391/CZ392

28OCT18-30MAR19

Guangzhou-Adelaide

CZ663/CZ664

28OCT18-30MAR19

Beijing-Istanbul

CZ679/CZ680

20DEC18-30MAR19

Guangzhou-Beijing

CZ3115/CZ3116

11NOV18-30MAR19

Guangzhou-ShanghaiHongqiao

CZ3537/CZ3538

28OCT18-30MAR19

Guangzhou-Amsterdam

CZ307/CZ308

28OCT18-30MAR19

Guangzhou-Cairns

CZ333/CZ334

29OCT18-30MAR19

Guangzhou-Delhi

CZ359/CZ360

29OCT18-30MAR19

Guangzhou-Dubai

CZ383/CZ384

28OCT18-30MAR19

Shenyang-LosAngeles

CZ609/CZ610

18DEC18-30MAR19

Guangzhou-Colombo-Male

CZ3059/CZ3060

28OCT18-30MAR19

Beijing-Kunming

CZ3901/CZ3902

28OCT18-30MAR19

Guangzhou-Auckland

CZ305/CZ306

28OCT18-30MAR19

Guangzhou-Auckland

CZ335/CZ336

28OCT18-30MAR19

Guangzhou-Christchurch

CZ617/CZ618

29OCT18-30MAR19

2. First and Business Class passengers can enjoy free access to the internet with no need of applying.

3. SkyPearl economy and economy class passengers can have two ways to apply for this complimentary service, either to apply via our website or App, 24hours before the flight departure, please input your valid China mainland mobile number or email address while applying to ensure you can receive the message or email we send. Or apply the service through our portal once onboard, first-come, first-served.

How can I apply to experience the service

You can apply to experience our inflight Wi-Fi service through  Service Hall. 

Terms and Conditions

1. In case your ticket is exchanged or refunded, please reapply if needed.

2. During taxi, takeoff and landing, please turn off and stow your electronic devices. The Wi-Fi service will be available when the flight altitude is over 10,000 feet (3,000 meters), and will be disabled automatically once below this altitude.

3. Please use the following operating system and browser to visit our Wi-Fi portal to get the best experience.

Compatible Operating System
Compatible Browser

iOS

9  or above

MacOs X

10.9  or above

Android

4.4  or above

Windows

7  or above

Safari

8  or above

Chrome

42  or above

Firefox

38  or above

IE

11  or above

4. The inflight Wi-Fi maybe out of service due to some unpredictable circumstances, including but not limited to aircraft adjustment, equipment maintenance, system upgrading, and device/browser compatibility. China Southern Airlines assumes no liability for noticing or compensation.

5. There can be several satellite beam switches on international routes, during which the internet access may be disconnected for 5-10 minutes (The system will automatically reconnect to the internet). Sorry for the inconvenience. China Southern Airlines is not responsible for any data loss or damage during the usage of internet service.

6. To ensure flight and communication safety, please follow the arrangements of flight attendants and we reserve the right to suspend the service.

7. For more information, please refer to the China Southern Airlines Internet Connection Guidance.