International Boarding Procedures

The following information uses Guangzhou Baiyun International Airport as an example. This only serves as a reference for other airports. The specific requirements for different airports are subject to the regulations specified by the local airport.

Check-in baggage and Collecting the Boarding Pass

Please go to the service counters to check-in baggage and collect the boarding pass with the air ticket, your valid passport and visa.


  • To ensure boarding on time, we recommend that you arrive at the airport at least 120 minutes before your flight. The boarding service will be closed between 45 and 60 minutes subject to the each airline. Please pay attention to the instruction on your air ticket.
  • Please carry your valid documents (e.g. ID and passport), cash, bills and expensive items with you.
  • Your carry-on baggage shall not exceed 5kg. The size of the bag must not exceed 20cm * 40cm*55cm.

Inspection and Quarantine, Customs

Please produce your air ticket, passport, visa and related documents. If you are a Chinese citizen and will travel overseas for over one year, the valid health certificate is compulsory. If your destination is an epidemic area, you need to have the vaccinations.

If you have any articles to declare, please pass through the Red Channel (the Declaration Channel) to proceed to customs. If without, please pass through the Green Channel (the Non-Declaration Channel).

Exit and Entry Frontier Inspection

If you are a foreign passenger, please submit your valid passport, visa and the departure registration card. Please depart before the expiry of your visa.

If you are a Chinese citizen (including resident of Hong Kong, Macau and Taiwan), please submit your valid passport, visa, departure registration card and travel documents issued by related authorities.

The departure registration card is not required for Chinese citizens and residents of Hong Kong, Macau and Taiwan.

Security check

Please have your ID, air ticket and boarding pass ready and submit to the inspector for inspection. For the flight security, you must walk through the metal detectors and carry-on baggage must be X-rayed.

Tips: Liquids may only be carried in containers no greater than 100 ml. Fire lighters are prohibited on boarding.

Waiting and Boarding

Please wait at the waiting hall corresponding to your boarding gate. Boarding usually starts around 40 minutes before take-off. Please pay attention to the airport announcements and flight information. Please have your boarding pass ready for boarding. Passport checking may be needed for some flights.

To ensure a smooth boarding, please keep your boarding pass and do not fold it.

Kindly Reminder

  • 1. In order to avoid any delay, please ensure that you leave enough time to arrive the airport and handle boarding and checked baggage procedures. Pay attention to airport announcements when waiting in the waiting area.
  • 2. If any passenger fails to arrive at the China Southern Airlines check-in counters or boarding gate on time, fails to show a valid ID and travel documents, or is not ready to travel, China Southern Airlines may cancel the seat reservation for said passenger in order to avoid delaying the flight. China Southern Airlines will not be liable for any loss or expense incurred by the passenger.
  • 3. According to the relevant provisions, if you have lost your passport, there are 2 ways you can board the plane hassle-free:
    • 1) For Chinese nationals, please go to the public security bureau where your household residence is registered to declare your passport;
    • 2) For foreign nationals, please go to the entry and exit administration bureau or your consulate for official assistance.

    The required materials are subject to actual requirements.