If the system shows your ticket information is not found, it means the ticket is not valid or has not been issued. We propose you dial China Southern Airlines website service number 4006695539 (domestic); +86-4008695539 and +86-20-22395539 (international) for further query.
After entering the page of ticket verification, you can choose “through travel itinerary”; then type in printing serial No. (ten numbers excluding the end number) shown on the upper right of travel itinerary and your e-ticket No. (starting with 784), and click “query”.
1. Here we provide query and verification service for ticket or travel itinerary starting with 784 sold by China Southern Airlines:
2. If you provide “passenger+booking form number”, you can only verify E-ticket sold on www.csair.com or csair.qq.com, for instance, C1209180011065.
There are two ways: first, through ticket number; or second, travel itinerary number.
Yes, you can verify it by clicking b2c.csair.com/B2C40/modules/bookingnew/manage/checkOrder.jsp?lang=cn