Passenger who does not depart by air from Hong Kong can apply full refund of Air Passenger Departure Tax without any charge.
Unless otherwise specified, the domestic passenger ticket is valid for one year.
You need to refund and re-issue the ticket in the place where you purchase the ticket.
You need to contact the original carrier for change.
You can apply for changing the flight of yourself, and you can only change the time, but not the flight segment.
Please call 4006695539 or call the customer service of 114.
Your fare is collected by 114, and China Southern Airlines does not have your account information. In order to ensure the fare returns to your account safely, China Southern Airlines will return it to 114, then to passenger. If you still have questions, please contact with 114.
Please call 4006695539, and passengers who need to pay for the charges, please go to the ticket office subordinated to China Southern Airlines for the moment.
For now, the website does not support separate refunding of infant ticket. If you need to do so, please call 4006695539 for refund application.
The infant ticket must be changed together with the adult ticket to which it is bound with. The change application of infant ticket must not be made separately.