Class
|
Class to be booked
|
Fare level
|
Service conditions
|
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---|---|---|---|---|---|---|---|---|
Charges for change (every time)
|
Charges for refund
|
voluntary transfer
|
Issuing of irregular segment tickets
|
|||||
More than 2 hours (including 2 hours) prior to the fixed flight departure time
|
Less than 2 hours (excluding 2 hours) prior to the fixed flight departure time
|
More than 2 hours (including 2 hours) prior to the fixed flight departure time
|
Less than 2 hours (excluding 2 hours) prior to the fixed flight departure time
|
|||||
First Class
|
F |
F |
Free
|
5% |
5% |
10% |
Allowed
|
Allowed
|
|
J |
J |
Allowed
|
Allowed
|
||||
Business Class
C
|
C |
5% |
10% |
10% |
20% |
Not allowed
|
Not allowed
|
|
C |
C* |
5% |
10% |
10% |
20% |
|||
D |
D* |
10% |
20% |
20% |
30% |
|||
I |
I* |
10% |
20% |
20% |
30% |
|||
Premium economy class
|
W |
W |
Free
|
5% |
5% |
10% |
Allowed
|
Allowed
|
Premium economy class (discount class)
|
S |
S1* |
10% |
20% |
20% |
30% |
Not allowed
|
Not allowed
|
S2* |
20% |
30% |
30% |
50% |
||||
S3* |
30% |
50% |
50% |
Non-refundable
|
||||
Economy class
|
Y |
Y |
Free
|
5% |
5% |
10% |
Allowed
|
Allowed
|
Economy class
|
B |
B |
10% |
20% |
20% |
30% |
Not allowed
|
Not allowed
|
Economy class
|
M |
M |
||||||
Economy class
|
H |
H |
||||||
Economy class
|
U |
U |
20% |
30% |
30% |
50% |
||
Economy class
|
A |
A |
||||||
Economy class
|
L |
L |
||||||
Economy class
|
E |
E |
30% |
50% |
50% |
Non-refundable
|
||
Economy class
|
V |
V |
||||||
Economy class
|
Z |
Z* |
||||||
T |
T* |
|||||||
R |
R* |
|||||||
Economy class (product class)
|
P/K/Q/N |
- |
Specific Conditions
|
E-ticket, or electronic ticket, is a form of passenger ticket sold by carrier or carrier’s agency. It is the priced certificate for passengers to travel and receive relevant service in the form of electronic data, but not the printed paper.
Children over two years old being accompanied by at least one adult (over 18 years old) during travel can book E-tickets.
No. Please dial service hotline of direct sales on China Southern Airlines website: 4006695539 (Mainland); 8620-22395539 (International) (service provided 7×24 hours), or China Southern Airlines sales service hotline: 95539 (Mainland); +86-20-86682000 (International) to consult related booking procedures.
For the moment not all the flights are available for online booking. China Southern Airlines has realized online booking for most domestic flights so far. For detailed information, please refer to the scope of online booking services.
Sorry, for now Seat Reservation service is only available for passengers of China Southern Airlines E-ticket. For more information for Seat Reservation service, please obtain relevant information in Service Agreements - China Southern Airlines Online Seat Reservation Agreement.
At present, the online query only supports tickets booked online. If you need help, please contact the travel agency that issues your ticket or dial China Southern Airlines Portal service number 4006695539 (domestic); +86-4008695539 and +86-20-22395539 (international).
Yes.
Infant tickets are designed for infants under two years old without occupying their own seats. Each infant must be accompanied by at least one adult passenger. To ensure passengers’ safety, infants born less than 14 days are not allowed to take a flight.
If you need book seats for infants under two, you may buy them children tickets.
If you are already a China Southern Airlines SkyPearl member, you can log in through your membership No./ID No./user name and password without getting registered.
After purchasing E-ticket, you can take corresponding flight by showing valid ID as regulated.
Sorry, this service is not provided for the moment. You can subscribe for RSS service provided on our website to get the latest favorable information.
You can get our fare through the following ways:
We often provide limited preferential fares only available on website. Only through our online booking service for tickets purchase can you enjoy these special offers.
The fare is restricted by the supply of flight seats and prices. Thus, the fare provided by your travel agency may differ from ours.
Sorry, it cannot work for the moment. But you can use our “Online Booking” service to plan your journey easily.
Passengers who have purchased E-ticket can board the plane just by showing the valid ID used in the ticket purchase as required without showing the printed ticket.
You can book an E-ticket for other people, but the China Southern Airlines website limits number for reservation with the maximum of 9.
Sorry, for now China Southern Airlines does not provide such service.
Harbin cable television sells the B2C E-ticket of China Southern Airlines; most of the fares are consistent with those on China Southern Airlines website.
Welcome to choose Premium Economy ticket, you can book it in the following ways:
In case you buy the Premium Economy ticket, you can enjoy the prior checking in baggage and special check-in counter so as to offer convenience to your checking in baggage and check-in, meanwhile, you may enjoy the rights of pre-boarding.
We accumulate your miles by 110% of every flight segment.
For a child, 50% of the adult published fare, or the same fare as the adult; for an infant, 10% of the adult published fare.
For infant without occupying the seat, the fare will be calculated as 10% of adult. If the infant need a seat, passenger should buy and pay for the child ticket.
You can collect travel itinerary in the following two ways (only applicable for ticket purchase on China Southern Airlines Portal):