Due to weather, air traffic control, airplane maintenance, airplane reallocation etc., China Southern Airlines may adjust the scheduled flight, including the change of aircraft type or route, cancel, suspend, delay or postpone a flight.
For any change to our flights, we will send a prior notice to you or you can view the real-time information on flight status. In any of the following circumstances, we may not give any prior notice in accordance with relevant regulations:
Where a flight has been cancelled, brought forward, delayed or route-changed, or fails to be connected or to provide relevant passengers with confirmed seats due to uncontrollable or unpredictable reasons not ascribable to China Southern Airlines, such as weather and air traffic control, we would take the following measures considering passengers’ reasonable demands:
The flight schedules are prepared four or five months in advance based on the conditions of fleets, market and other factors. Considering unexpected factors such as bad weather, airplane maintenance and airplane reallocation during actual implementations, we have to readjust the schedules provisionally, which leads to such discrepancy.
For international or domestic flights carried by the China Southern Airlines that offers preferential price (including foreign airlines’ ticket), if passengers, in case of involuntary change, do not accept the unified arrangement made by us, a free change can be made, with optional date for the flight to be changed: