What is SMS check-in?

SMS check-in refers to a way for passengers to send and receive short messages to handle the check-in procedures, and the CZ hotline for this service is 95539. Currently, the first phase of SMS check-in service is only applicable for individual adult passengers to handle check-in of non-transfer and non-codeshare domestic flights.

In what cities has CZ provided SMS check-in service?

At present, domestic cities provided with the SMS check-in service include: Beijing, Changchun, Changsha, Chengdu, Dalian, Guangzhou, Guilin, Guiyang, Harbin, Haikou, Hangzhou, Nanchang, Nanjing, Nanning, Qingdao, Sanya, Shanghai Hongqiao, Shanghai Pudong, Shenzhen, Shenyang, Urumqi, Wuhan, Xi'an, Xiamen, Zhengzhou, Chongqing, and Zhuhai etc.
They are the same as those cities available for online check-in other than international and regional routes.

When is it available for SMS check-in?

From 1400 on the day before to one hour prior to the scheduled departure time, while from 1400 on the day which is two days before the departure day to one hour prior to that in Changchun and Wuhan.

How can I check in with SMS?

Send "ZJ" or "?" to 95539, and follow message prompts step-by-step. You will receive your flight and seat confirmation message. Please get your formal boarding pass with valid certificate before takeoff.