3.3.1 The flight mileage retro claim is valid within six months after the completion of each given flight. The expired flights are not acceptable.
3.3.1.1 For the mileage reclaim on China Southern flights, you are advised to call China Southern hotline providing the flight details or offer the copies of Boarding Pass and paper ticket (E-ticket) as the verification of mileage reclaim.
3.3.1.2 For the mileage reclaim on Sichuan Airlines: Same as 3.3.1.1.; For the mileage reclaim on partner airlines’ flights: please mail BOTH the original Boarding Pass and paper ticket (or E-ticket)’ s copies for the mileage reclaim. We suggest to mail in express to ensure its arrival.
3.3.2 Mileage reclaim for the consumption with non-airline partners.Please keep the bill or receipt as the verification and make the mileage reclaim with non-airline partners.
3.3.3 The reclaim documents are required to attach the Sky Pearl membership number. The documents containing insufficient or unclear information are not acceptable.