Dear valued customers,
Thank you for travelling on China Southern Airlines.
China Southern Airlines Japan Call Center (Telephone: 03-5157-8011/0570-0-95539) ,as well as other branches in Japan, will be closed on 16:30 on Thursday, December 28, 2023, and will reopen on 09:30 on Thursday, January 4, 2024.
For customers who purchased their tickets through China Southern Airlines official channels such as China Southern Airlines official website or China Southern Airlines official app (Chinese only), please go to "Official Website > Online Services > Reservation Changes/Refunds". Alternatively, you can change your reservation and request a refund by going to the "Official App > Ticket Changes/Refunds". In addition, our customer service hotline in China (86-40086-95539/Chinese, English, Japanese, Korean, and Russian services available) is open 24 hours/365 days. You may also change reservations, request refunds, or make inquires by sending e-mail to 95539@csair.com .
We wish you a happy new year, and look forward to your continued patronage of China Southern Airlines in coming year of 2024!
China Southern Airlines official APP (Chinese)
https://m.csair.com/personal_new/appDownLoad/#/
China Southern Airlines Japan Branch