Order Methods

How to order duty-free goods during a flight

Travelers taking the CSAIR international flights can order duty-free goods in three ways, that is to say, you may place your order in flight, by telephone or via the Internet.

Order In-flight:
To order goods available on the return or the next flight, fill out the In-flight Order Form in the Guide for In-flight Duty-free Purchase;


Telephone Orders: Please call 4001-000-019 to place your order 48 hours before departure, and the order service time is 8:30-20:30 every day.


Order Online:
Please visit our online duty-free store http://www.csairdutyfree.com/homeen.html to place an order 48 hours before departure.


Wechat Reservation:

Please follow our official wechat (No: csairdutyfree) to place an order 48 hours before departure.


For more details on ordering, please refer to the CSAIR Guide for In-flight Duty-free Purchase