Vancouver

Airport Profile

Vancouver International Airport is the international airport providing services in Vancouver, Canada. Vancouver International Airport is located in Richmond Sea Island, 15 kilometers away from Vancouver, which is the second busiest international airport in Canada.

Airport Map

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Transit Information

Vancouver international/domestic terminals are interlinked. All the terminal transit points can be reached by walk. Following the signposts, it takes you about 10 minutes to get to any transit point in terminals.

Airport Facilities Overview

Facilities

Details

Toilet

The toilets in the Vancouver International Airport adopt the design of non-contact/large-bay for easy wheelchair access, including lower water tap, hand grab and space for moving.

Telephone Booth/Teletypewriter Telephone

Telephone booth and teletypewriter (TTY) telephone can be seen everywhere in the terminal. If you need help to find a telephone booth, please consult our green volunteers or Customer Service Counter.

Road Sign

All road signs are designed in simple and unadorned text symbol for easy identification. For the visually impaired, the floor of Vancouver International Airport can help you. The terminal floor adopts three different types of materials, and the texture formed can lead the way for you. The floor of all exits are paved with ceramic tile or terrazzo, the ones of gates paved with footcloth with low resistance, and the ones of retail area paved with other types of flooring (such as laminated board). If you need the assistance for moving, please contact your airline.

Pet Defecation Area

There is a pet storage area in the arrival floor of the main terminal, outside of the other side of the terminal. If necessary, please ask the green volunteers about how to go there.

Check In

The multifunction desks are equipped with the writing countertop and footrest space that are convenient for the wheelchair users. You can find this kind of multifunction desks in the check-in counters, customer service counters and the retail stores. In addition, there are amplified telephone handsets in the check-in counters.
The passengers who need to find out the access to the boarding gates can contact with your airline to get specific information related to the service.

Transportation Guide

The Canada Line of Vancouver Skytrain under TransLink was opened to traffic on Aug. 17, 2009. There is one train linking the airport and downtown of Vancouver every 7.5 minutes and the whole journey takes about 25 minutes. Vancouver International Airport is currently the only airport which provides foreign express service. It locates in the international departure zone.

Public Bus Service

You can reach main hotels in downtown of Vancouver by the bus service with schedule, and the shuttle buses in the Southern Passenger Terminal can provide the transportation services to passengers at the domestic and international terminals. The buses stay outside of the domestic and international arrival areas.

Limousine Service

There are 24-hour, 7 days a week limousine services, and the limousines stay outside of the domestic and international arrival areas.

Taxi

The taxi provides 24-hour service. All taxies are controlled by the government and must comply with the airport regulations. The taxies stay outside of the domestic and international arrival areas.

The car rental companies of Vancouver International Airport locate outside of the domestic and international arrival areas.