Baggage carried by CSN is classified as checked baggage and un-checked baggage based on the responsibility of transportation.
Baggage refers to the personal articles of passengers carried in the course of itinerary by agreement with CSN including checked baggage and unchecked aggage. Checked baggage refers to the baggage handed over by passenger to be taken care of and transported by a carrier which will issue baggage claim tags. Unchecked baggage refers to the baggage taken care of by the passenger him or herself.
China Southern Airlines (hereinafterChina Southern) will inspect passenger’s baggage before check-in and boarding. China Southern reserves the right to determine at our discretion whether passenger’s baggage needs to be transported as carry-on baggage or checked baggage, taking the safety and comfort of you as well as other passengers into account.
For the safety of passengers and crew members, please put your carry-on baggage in the overhead bin or under the seat in front of you. Passengers seated near emergency exits (including those seated near wing exits and in the first row) must put their baggage in the overhead bin to ensure that the baggage will not hinder evacuation in case of emergency.
The passengers are required to check all the relevant regulations and information regarding carry-on baggage allowance and items allowed to be carried.
| Flight Type | Cabin Class | Maximum Number of Pieces | Maximum Weight per Piece | Maximum Dimensions per Piece |
| Domestic Flight | First Class | 2pc | 8kg | the sum of L+W+H per piece≤115 cm |
| Business Class | ||||
| Premium Economy Class | 1pc | |||
| Economy Class | ||||
| International/Regional Flight | First Class | 2pc | ||
| Business Class | ||||
| Premium Economy Class | 1pc | |||
| Economy Class | ||||
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Note: 1. Carry-on items should be able to be placed under the passenger's front row seat or in the closed baggage storage area; 2. Carry-on items that exceed the above limits to weight, number of pieces or size should be transported as checked baggage, which should be handled at the check-in counter or self check-in kiosk in advance. China Southern may inspect your baggage at the check-in counter, security check counter, boarding gate and in the ircraft cabin. Your baggage exceeding the limitation will be charged as per applicable excess baggage rules. |
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| Item | Available to |
| A small computer bag, camera bag, briefcase or handbag, which must be placed under the front seat during the flight | All passengers except infant not occupying a separate seat |
| Food for infants onboard | Passengers with infants |
| A baby back basket and foldable lightweight pram or stroller | |
| A foldable wheelchair and/or a pair of crutches and/or straps or other mobility aids | Disabled passengers who are dependent on wheelchairs, crutches, straps, or other mobility aids |
| * Service dogs such as guide/hearing dogs (special dogs which have been trained to assist vision/hearing-impaired passengers) | Vision/hearing-impaired passengers who are dependent on service dogs should submit a request in advance and present a certificate issued by medical institutions |
Note：
Checked baggage must be well packed, locked and bound, and must be able endure a certain amount of pressure, and can be safely loaded, unloaded and carried under normal operation conditions, and should meet the following requirements:
| Flight Type | Route | Maximum Weight per Piece | Maximum Dimensions per Piece |
| Domestic Flight |
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50kg/pc | The length, width and height shall not exceed 20*40*55 cm |
| International/Regional Flight | United States destinations involved | 45kg/pc | the sum of L+W+H per piece≤203 cm |
| no United States destinations involved | 32kg/pc | ||
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Note: 1. The maximum weight of each piece of baggage in the domestic segment of international transport shall not exceed the weight specified by the international segment; 2. The specifications (including size and weight) of the above baggage are the maximum that the airline can accept and are not free baggage allowance. Passengers need to pay for the excess baggage allowance. 3. If any baggage exceeds the above limitation can be taken apart and the sub package meets thelimitation, this baggage can be checked as normal baggage. If any baggage cannot be separated, it shall be transported as special baggage or cargo. |
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| First Class | Business Class | Premium Economy Class | Economy Class |
| 40kg | 30kg | 20kg | 20kg |
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Note: 1. A child passenger has the same basic baggage allowance as an adult; 2. The infant not occupying a separate seat have no free baggage allowance. For each Infant you may bring a collapsible stroller free of charge; 3. For domestic segments of international transport, the free baggage allowance per passenger is calculated on the basis of the applicable free baggage allowance for international segment. 4. For passengers who involuntarily change cabin class, the free baggage allowance will be the applicable to original class. 5. The specific baggage allowance is subject to the passenger ticket display. |
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(1) Free checked baggage allowance for branded fares between South Korea and China (excluding Hong Kong, Macao and Taiwan)
| First Class | |||
|
|
First Class | ||
| Free Checked Baggage Allowance | 3 pcs, 32 kg (70lb)/pc, the sum of L+W+H per piece≤158cm | ||
| Business Class | |||
|
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Business Full Flex | Business Flex | Business Standard |
| Free Checked Baggage Allowance | 2 pcs, 32 kg (70lb)/pc, the sum of L+W+H per piece≤158cm | 2 pcs, 32 kg (70lb)/pc, the sum of L+W+H per piece≤158cm | 2 pcs, 32 kg (70lb)/pc, the sum of L+W+H per piece≤158cm |
| Premium Economy Class | |||
|
|
Premium Economy Full Flex | Premium Economy Flex | Premium Economy Standard |
| Free Checked Baggage Allowance | 2 pcs, 32 kg (70lb)/pc, the sum of L+W+H per piece≤158cm | 2 pcs, 32 kg (70lb)/pc, the sum of L+W+H per piece≤158cm | 1 pcs, 32 kg (70lb)/pc, the sum of L+W+H per piece≤158cm |
| Economy Class | |||
|
|
Economy Full Flex | Economy Flex | Economy Standard |
| Free Checked Baggage Allowance | 2 pcs,23 kg (50lb)/pc, the sum of L+W+H per piece≤158cm | 2 pcs,23 kg (50lb)/pc, the sum of L+W+H per piece≤158cm | 1 pcs,23 kg (50lb)/pc, the sum of L+W+H per piece≤158cm |
| The free checked baggage allowance for infants who do not occupy a seat is one piece, 10kg (22lb) each, with three sides of each piece not exceeding 115cm (45in). | |||
(2) Free checked baggage allowance for other branded fares or non-branded fare products other than the above itineraries
(3) In case of voluntary change of tickets, the free checked baggage allowance shall be adopted as follows.
In case of any change to the first fare component of a totally unused ticket, the free baggage allowance standard corresponding to the fare applicable on the date of ticket replacement shall be applied. In case of no change to the first fare component of a totally unused ticket, the free baggage allowance standard corresponding to the fare applicable on the original date of issue will be applied. If the ticket is partially used, the free baggage allowance will apply to the fare applicable on the original date of issue.
International student passengers, labor passengers and other passengers entitled extra free baggage allowance should submit their request and provide valid documents when purchasing tickets. China Southern Airline’s sale offices or authorized agents will confirm the baggage allowance.
An international student passenger who purchases a Premium Economy Class or Economy Class, by meeting the following conditions, is entitled to add one piece of baggage as per the above standard for adults. Specific information is subject to the system display.
2.3.3.1.1 International students refer to students under 30 years of age (excluding) who attend regular schools/colleges/universities in countries/regions other than their place of nationality. Copies of passport, visa and study certificate (student ID card, admission notice or invitation for visit and exchange, etc.) should be provided when purchasing tickets.
2.3.3.1.2 The preferential baggage allowance is only applicable to the fares for itineraries between the country/region of study and the country/region of nationality.
2.3.3.1.3 An international student passenger who has already been entitled to the free checked baggage allowance for Sky Pearl Platinum, Gold and Silver Card members of China Southern, will not be entitled to the extra free checked baggage allowance for international student passengers.
2.3.3.1.4 For the economy class, the specific itineraries or fares are as follows:
2.3.3.1.5 For the premium economy class, the specific itineraries or fares are as follows:
A labor passenger who purchases a Premium Economy Class or Economy Class, by meeting the following conditions, is entitled to add one piece of baggage as per the above standard for adults. Specific information is subject to the system.
2.3.3.2.1 Labor passengers refer to passengers who work in countries other than the place of nationality. Copies of the passport and labor visa (except work visa) should be provided when purchasing tickets.
2.3.3.2.2 The preferential baggage allowance is only applicable to the fares for the itineraries between the country of employment and the country of nationality.
2.3.3.2.3 For a labor passenger who has already been entitled to the free checked baggage allowance for Sky Pearl Platinum, Gold and Silver Card members of China Southern, will not be entitled to the extra free checked baggage allowance for labor passengers.
2.3.3.2.4 The specific itineraries or fares are as follows:
Area 1: All of the North and South American Continents and the islands adjacent thereto, Greenland, Bermuda, the West Indies and the islands the Caribbean Sea, the Hawaiian Islands (including Midway and Palmyra).
Area 2: Europe, Africa and the islands adjacent thereto, Ascension Island and that part of Asia west of Ural Mountains, including Iran and the Middle East.
Area 3: Asia and the islands adjacent thereto except the portion included in Area 2; the East Indies, Australia, New Zealand and the islands of the Pacific Ocean except those included in Area1.
Note: For international flights with segment(s) operated by China Southern, the free baggage allowance for each passenger is calculated as per applicable international flights specified in the IATA (International Air Transport Association) Resolution 302 Baggage Provisions Selection Criteria.
Please check your baggage at the check-in counter or self-service baggage check-in kiosk in advance. CSN may inspect your baggage at the check-in counter, security check counter, boarding gate and in the cabin. Your baggage exceeding the free baggage allowance will be charged as per excess baggage rate. By purchasing ‘Pre-paid Baggage’ in advance via our official website, you will be entitled to have discounts.
Regardless of the fare class actually paid by the passengers and the actual position of their seats, baggage carried on China Southern flights which exceeds the free baggage allowance will be charged according to the following excess baggage rates: Excess baggage is charged by each kilogram at a rate of 1.5% of the published normal fares of an adult Economy Class ticket price (one-way) applicable on the day the excess baggage ticket is filled; If no direct normal fares are published, the rate is calculated by adding different flights.
Area 1: (1) Routes between China (including Hong Kong, Macao and Taiwan) and the Americas, Africa. (2) Routes between the Americas and Japan, South Korea, Southeast Asia, South Asia, Central and Western Asia, Southwest Pacific, Europe, Middle East, Africa. (3) Routes between Africa and Japan, South Korea, Southeast Asia, South Asia, Central and Western Asia, Southwest Pacific, Europe.
| Type | Baggage Specification | Fee | |||
| Weight | Dimension(L+W+H) | CNY(Yuan) | EUR | USD | |
| The first piece in addition to the standard allowance | ≤23kg | ≤158cm | 1380/pc | 200/pc | 225/pc |
| The second piece or more in addition to the standard allowance | ≤23kg | ≤158cm | 2000/pc | 290/pc | 330/pc |
| Oversize piece | - | 159cm-203cm（inclusive) | 1000 | 145 | 165 |
| Overweight piece | 23-28kg（inclusive） | - | 500 | 75 | 85 |
| 28-32kg（inclusive） | - | 1010 | 145 | 170 | |
| 32-45kg（inclusive） | - | 3000 | 435 | 495 | |
Area 2: (1) Routes between China (including Hong Kong, Macao and Taiwan) and Europe, Middle East, Southwest Pacific, Japan.(2) Routes between Japan, South Korea, Southeast Asia, South Asia, Central and Western Asia, Southwest Pacific. (3) Routes between Middle East and Japan, South Korea, Southeast Asia, South Asia, Central and Western Asia, Southwest Pacific. (4) Routes between Southwest Pacific and Japan, South Korea, Southeast Asia, South Asia, Central and Western Asia. (5) Routes between Japan and South Korea, Southeast Asia, South Asia, Central and Western Asia.
| Type | Baggage Specification | Fee | |||
| Weight | Dimension(L+W+H) | CNY(Yuan) | EUR | USD | |
| The first piece beyond the free allowance | ≤23kg | ≤158cm | 1100/pc | 160/pc | 185/pc |
| The second piece or more beyond the free allowance | ≤23kg | ≤158cm | 2000/pc | 290/pc | 330/pc |
| Oversize piece | - | 159cm-203cm（Inclusive） | 1000 | 145 | 170 |
| Overweight piece | 23-28kg（inclusive） | - | 500 | 75 | 85 |
| 28-32kg（inclusive） | - | 1010 | 145 | 170 | |
Area 3: (1) Routes between China (including Hong Kong, Macao and Taiwan) and South Korea, Southeast Asia, South Asia, Central and Western Asia. (2) Other routes unspecified above.
| TYPE | BAGGAGE SPECIFICATION | FEES | ||
| WEIGHT | DIMENSION(L+W+H) | CNY(Yuan) | USD | |
| The first piece in addition to the standard allowance | ≤23kg | ≤158cm | 880/PIECE | 145/PIECE |
| The second piece or more in addition to the standard allowance | ≤23kg | ≤158cm | 1430/PIECE | 240/PIECE |
| Oversize piece | - | 159cm-203cm（inclusive） | 1000 | 170 |
| Overweight piece | 23-28kg（inclusive） | - | 390 | 65 |
| 28-32kg（inclusive） | - | 910 | 155 | |
| Cabin Class | Type | Actual Specification | Fee | |
| Weight | Dimension(L+W+H) | CNY or Equivalent Local Currency | ||
| First Class | The first piece beyond the free allowance | ≤32kg | ≤158cm | 1000/pc |
| The second piece or more beyond the free allowance | ≤32kg | ≤158cm | 1300/pc | |
| Oversize piece | - | 159cm-300cm | 1000 | |
| Overweight piece | 32-45kg(inclusive) | - | 3000 | |
| Business Class, Premium Economy Class and Economy Class | The first piece beyond the free allowance | ≤23kg | ≤158cm | 1000/pc |
| The second piece or more beyond the free allowance | ≤23kg | ≤158cm | 1300/pc | |
| Oversize piece | - | 159cm-300cm | 1000 | |
| Overweight piece | 23-32kg(inclusive) | - | 1000 | |
| Overweight piece | 32-45kg(inclusive) | - | 3000 | |
Carriage of special baggage with fragile characteristics or restrictive transportation requirements should follow special rules and must meet the requirements for packaging, quantity, transportation conditions and charging rules before receiving and transporting.
(1) Golf Equipment
Golf equipment may be transported as checked baggage, provided it is packed in a durable protective container and is able to withstand certain pressure. For any golf equipment that is not properly packed, a limited release baggage tag will be attached. Liability for transporting special items will be subject to the applicable regulations for normal baggage. A set of golf equipment may only consist of one bag (with a set of golf clubs, golf balls and tees) and one pair of golf shoes.
(2) Ski equipment
Ski equipment may be transported as checked baggage, provided it is packed in a durable protective container and is able to withstand certain pressure. For any ski equipment that is not properly packed, a limited release baggage tag will be attached. Liability for transporting special items will be subject to the applicable regulations for normal baggage. A set of ski equipment may only consist of one pair of skis, one pair of ski poles and one pair of ski boots.
(3) Fishing Gear
Fishing gear may be transported as checked baggage, provided it is packed in a durable protective container and is able to withstand certain pressure. For any fishing equipment that is not properly packed, a limited release baggage tag will be attached. Liability for transporting special items will be subject to the applicable regulations for normal baggage. A set of fishing gear may only consist one fishing tackle box, one reel, one pair of fishing boots, two rods, and one landing net.
(4) Bicycle
Only non-electric bicycles are allowed to be transported and the tyres must be deflated. For non-foldable bicycles, the handlebars should be rotated 90 degrees and fixed, the pedals removed, the wheels removed and firmly tied to the body of the bike.
(5) Diving Equipment
A set of diving equipment may only consist of goggles, snorkel, dive boots, wetsuit, compass, airbag inflator, flippers and other diving related accessories. If you carry diving gas cartridges, the gas cartridges must be carbon dioxide or other gases of no secondary risk, with no more than 2 small gas cartridges per set of diving equipment, and no more than 2 spare gas cartridges. It shall not contain dangerous goods that are prohibited or restricted for transport, such as diving lamps that generate heat. Transporting oxygen equipment or other dangerous goods shall comply with the relevant regulations for the transport of lithium batteries and dangerous goods stipulated by China Southern. Diving equipment shall be packed in a durable protective container and is able to withstand a certain pressure. For any diving equipment that is not properly packed, a limited release baggage tag will be attached.
(6) Surfboards equipment
Sports equipment for surfing. The fins should be removed, or if this is not possible, they should be securely wrapped in polystyrene foam. Both the nose and tail should be bubble-wrapped or protected with neoprene foam. Handrails (both sides of the board) should have cardboard attached to absorb impact. The board should also be packed in a suitable padded surf bag and is able to withstand certain pressure. For any surfboard that is not properly packed, a limited release baggage tag will be attached.
(7) Windsurfing Boards
Modified surfboard with movable mast. Sails can be removed and folded. Make sure that they packed properly and placed in a hard-shell case; otherwise, a disclaimer needs to be provided. The equipment should be packed in a durable protective container and is able to withstand a certain pressure. For any windsurfing board that is not properly packed, a limited release baggage tag will be attached.
(8) Archery equipment
Bows and arrows must be packed in a durable protective container. For any archery equipment that is not properly packed, a limited release baggage tag will be attached.
(9) Bowling equipment
Bowling balls equipment may be transported as checked baggage, provided it is packed in a durable protective container and is able to withstand a certain pressure. For any bowling balls equipment that is not properly packed, a limited release baggage tag will be attached. A set of bowling equipment including a maximum of 3 bowling balls, a bowling bag, a pair of bowling shoes. Bowling machine cleaners containing a large amount of acetone or alcohol with a capacity of more than 70% are considered dangerous goods and cannot be transport as baggage.
(10) Field hockey equipment
Hockey sticks or lacrosse sticks must be packed in a durable protective container. For any field hockey equipment that is not properly packed, a limited release baggage tag will be attached.
(11) Hockey equipment
Hockey equipment must be packed in a durable protective container. For any hockey equipment that is not properly packed, a limited release baggage tag will be attached.
(12) Inflatable balls
The internal pressure of water polo, basketball, volleyball, rugby, soccer, or other inflatable ball should not exceed the rated pressure in air transportation. The air filled in the ball should be released if necessary.
(13) Shooting apparatus
Shooting apparatus refers to the gun of sporting goods, not the firearms used by the public security organs when escorting criminal suspects. The firearm must be unloaded, if the conditions permit, the firearm needs to be disassembled and packed in a suitcase or standard gun case. Ammunition must be safely stored in a strong sealed box, and then put into the baggage, and the sealed box must be surrounded by other padding stuffed solid.
The diplomatic bag should be carried by the diplomatic envoy and taken care of by passenger himself or herself. At the request of the diplomatic courier, China Southern may also transport the baggage as checked baggage, but China Southern will only assume responsibility for the normal checked baggage. Confidential documents carried by designated personnel shall be handled in accordance with this regulation.
Light foam baggage should be placed in the cargo compartment for transportation. According to the loading of other cargo baggage compartment of the flight, China Southern has the right to refuse to accept the consignment or arrange other flights to carry the baggage with the exemption of liability.
If the packed size of the sports equipment listed in the above transportation requirement is within the limit of 40*60*100cm of ordinary baggage, it can be counted as free luggage allowance, and the part exceeding the free baggage allowance is charged according to the excess baggage rules. If the packed size is larger than 40*60*100cm, it will be charged according to the following rules:
| Types | Departure Airport | Fee |
| Golf Equipment | Guangzhou, Beijing Daxin, Shanghai Hongqiao, Shanghai Pudong, Urumqi, Shenzhen, Wuhan, Changchun, Shenyang, Harbin, Chongqing, Zhengzhou, Zhuhai, Sanya, Changsha, Haikou, Dalian, Nanning, Guiyang, Shantou, Nanyang | Charging Rules① |
| Domestic airports other than those mentioned above |
The charge is equal to 6kg of the excess baggage fee. Only when the golf equipment is not included in the free baggage amount of the paid fare class, it can be charged according to this standard. If the golf equipment is not included in the free baggage amount, and the weight exceeds 15 kg, the excess weight shall be charged according to the excess baggage, that is, the first 15 kg shall be charged according to the special standard of 6 kg excess baggage fee, and each kilogram over 15 kg shall be charged according to the excess luggage rules. |
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| Ski Equipment | Guangzhou, Beijing Daxin, Shanghai Hongqiao, Shanghai Pudong, Urumqi, Shenzhen, Wuhan, Changchun, Shenyang, Harbin, Chongqing, Zhengzhou, Zhuhai, Sanya, Changsha, Haikou, Dalian, Nanning, Guiyang, Shantou, Nanyang | Charging Rules① |
| Domestic airports other than those mentioned above |
The charge for each set of ski equipment is equal to 3kg of the excess baggage fee. If the ski equipment is not included in the free baggage allowance, only the above standard will be charged. Each adult passenger can only bring one set of ski equipment with this charge, and each kilogram of ski equipment over this number is charged with excess baggage fee according to the excess baggage rules. |
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| Fishing Gear | Guangzhou, Beijing Daxin, Shanghai Hongqiao, Shanghai Pudong, Urumqi, Shenzhen, Wuhan, Changchun, Shenyang, Harbin, Chongqing, Zhengzhou, Zhuhai, Sanya, Changsha, Haikou, Dalian, Nanning, Guiyang, Shantou, Nanyang | Charging Rules① |
| Domestic airports other than those mentioned above |
The charge is equal to 4kg of the excess baggage fee. Only when the above items are not included in the free baggage amount of the paid fare class, the charge can be charged according to this standard. Fishing equipment over 15kg shall be charged according to the excess baggage rules. |
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| Other Sports Equipment | Guangzhou, Beijing Daxin, Shanghai Hongqiao, Shanghai Pudong, Urumqi, Shenzhen, Wuhan, Changchun, Shenyang, Harbin, Chongqing, Zhengzhou, Zhuhai, Sanya, Changsha, Haikou, Dalian, Nanning, Guiyang, Shantou, Nanyang | Charging Rules① |
| Domestic airports other than those mentioned above | Charge according to the excess baggage rules. |
Charging Rules①
| Types | Level 1 | Level 2 | Level 3 | Level 4 | Level 5 | Level 6 |
| Fee per piece (CNY) | 68 | 168 | 298 | 498 | 698 | 998 |
| Weight range per piece | Within 3kg (inclusive) | 3kg-8kg (inclusive) | 8kg-15kg (inclusive) | 15kg-23kg (inclusive) | 23kg-32kg (inclusive) | 32kg-50kg (inclusive) |
| Types | Fee |
| Golf Equipment | Each adult can check in one set of golf equipment for free. The total weight of the equipment shall not exceed 23 kg and the sum of the three sides shall not exceed 158 cm (62 inches). The part exceeding the free baggage allowance shall be charged according to the excess baggage rules. |
| Ski Equipment |
Each adult can check in one set of ski equipment for free. The total weight of equipment shall not exceed 23 kg and the sum of three
sides shall not exceed 203 cm (80 inches). The part exceeding the free baggage allowance shall be charged according to the excess baggage rules. |
| Fishing Gear |
Each piece of fishing tackle may be counted as one 158 cm (62 inches) piece of baggage in the free baggage allowance. The part exceeding the free baggage allowance shall be charged according to the excess baggage rules. |
| Other Sports Equipment |
If the total weight does not exceed 23 kg and the sum of the three sides does not exceed 158 cm (62 inches), the free baggage
allowance may be counted. The part exceeding the free baggage allowance shall be charged according to the excess baggage rules. |
The diplomatic bag and the baggage carried by diplomatic envoys can be combined in weight or in pieces, and the part exceeding the free baggage allowance will be handled in accordance with the regulations of excess baggage. If the diplomatic bag needs to occupy a seat, the passenger must propose it at the time of seat reservation, and it will be transported only after the consent of China Southern.
The volume of each kilogram of checked baggage exceeds 6000 cubic centimeters and is accepted as light foam baggage. The volume of light foam baggage is converted to 1kg for every 6000 cubic centimeters. The volume of the weight exceeds the free baggage allowance shall be charged according to the excess baggage rules. The light foam baggage shall be accepted as oversized baggage.
5.1.1.1 Small animals refer to tamed and small animals such as domesticated dogs, cats, birds and other household pets. Short-nosed canines and felines as well as aggressive breeds of these animals cannot be carried onto a flight
5.1.1.2 If the animal is too small in size (such as marines or spectacular fish), or too large in size (the size of whose cage exceeds the maximum size restriction), and may therefore cause hazard to the safety of carriage, it will not be accepted for transportation. Any wild/feral and/or aggressive animals (such as snakes) will not be accepted for air transportation.
5.1.1.3 CSN has the right to determine whether an animal can be carried and the way of carriage and reserves the right to restrict the number of pets transported on a plane.
5.1.2.1 Each passenger can only carry one small animal or one pair of birds in their checked baggage (depending on the entry and exit regulations of the departing and destination countries). Each small animal should be placed in a single cage, while a pair of birds can be placed in the same cage.
5.1.2.2 Unless specifically approved by CSN, all small animals must be transported as checked baggage in the cargo hold that allows oxygen to circulate and reach the animals (not applicable to guide dogs, hearing dogs). Any animals which are not suited to a journey in the aircraft’s cargo hold will not be allowed to transport.
5.1.2.3 The weight of small animals, their containers and food to be carried shall not be counted into the passenger's free baggage allowance and shall be charged according to applicable rules.
5.1.2.4 Small animals must be kept in a well-packaged carrier used specifically for checking in pets onto a flight. The cage size used to transport a single small animal must not be larger than 90x60x66cm or smaller than 5x15x20cm. The maximum weight should not exceed 32kg.
5.1.2.5 Small living creatures brought on board by passengers must be in good health, harmless, clean, and not have a pungent odor. Pregnant animals may not be brought on board.
5.1.2.6 To transport small animals, passengers must submit their applications at the time of reservation, and at least 72 hours before flight departure, and obtain the reply of CSN.
5.1.2.7 China Southern Airlines cannot currently carry small living creatures on connecting flights.
5.1.2.8 Passengers should take their small animals to the airport for check-in 90 minutes before their flight departure time.
5.1.2.9 In China domestic flights, passengers must present an animal quarantine certificate from a quarantine department at county (or regional) level or above. In Hong Kong/ Macau/ Taiwan, China/ International flights, passengers must presentCertificate of QuarantineandCertificate of Rabies Immunizationissued by the department responsible for plant and animal immunization in the People's Republic of China, a departure and arrivals card or transit permit, and any additional documentation required by the destination or transiting countries.
5.2.1 Service dogs refer to dogs trained to provide assistance to people with a disability (such passengers shall provide an evidenced by a medical certificate), including assistance dogs, hearing dogs, and guide dogs for the blind. CSN will not accept animals other than dogs as service animals for transportation.
5.2.2 The carriage of guide dogs shall be dealt as small animals. Service dogs, if they meet CSN’s requirements, may accompany with passenger(s) with a disability who are eligible to travel in the passenger cabin.
5.2.3 The qualified passengers shall provide identity and quarantine proofs for their service dogs. Service dogs, together with its cage and food, can be carried free of charge, without taking up the free baggage allowance.
5.2.4 Emotional support dogs cannot be regarded as service dogs, and CSN will not accept emotional support dogs for transport as service dogs.
5.3.1 Acceptance for carriage of small animals (include service dogs) is subject to the conditions that the passenger assumes full responsibility for such animal unless due to CSN’s faults. CSN shall not be liable for injury to or loss, delay, sickness or death of such animal in the event that it is refused entry into or passage through any country, state or territory.
5.3.2 The passenger is fully liable for all damages or injuries which an animal might cause to other passengers or crew members.
5.3.3 CSN will have no liability in respect of any such animal not having all the necessary exit, entry, health and other documents with respect to the animal's entry into or passage through any country, state or territory.
Declared value for baggage is not provided by CSN.
7.1 Passenger(s) shall collect their baggage as soon as it is available for collection at places of destination (or stopover).
7.2 With CSN’s consent, passenger(s) can collect their baggage at a stopover under the agreement of CSN; however, the unused payment of the excess baggage will not be refunded.
7.3 If passenger(s) do not collect their baggage in time, CSN will levy a fee for baggage storage. CSN reserves the right to manage with perishable items within passenger(s) baggage during the first 24 hours after the arrival of the baggage.
7.4 CSN is under no obligation to ascertain that the bearer of the baggage identification tag is entitled to delivery of the baggage and CSN is not liable for any loss, damage, or expense arising out of or in connection with such delivery.
7.5 If a passenger claims the baggage without providing baggage identification tag(s), CSN will deliver the baggage to this passenger only on condition that he/she provides a certificate approved by CSN and, if required by CSN, this passenger shall furnish adequate security to indemnify CSN for any loss, damage or expense which may be incurred by CSN as a result of such delivery.
7.6 Acceptance of baggage by the bearer of the baggage check, without complaint at the time of delivery, is prima facie evidence that the baggage has been delivered in good condition and in accordance with the contract of carriage.
7.7 If baggage is not collected staring 90 days from the next day of baggage’s arrival, CSN has the right to process it according to the regulations on un-delivered baggage.
8.1 In the event of delay, loss or damage in the carriage of baggage, CSN and CSN’s authorized ground handling agents, along with the passenger, should fill up a Record Form of Accidents of Baggage Carriage, check out the situation and reasons, and report the results of investigation to passenger and departments concerned. If compensation for baggage happens, it can be processed at the journey’s origin, stopover or destination.
8.2 If the checked baggage fails to arrive in the same flight with the passenger(s) due to CSN reasons and thereby causing an inconvenience for the passenger(s), CSN should provide appropriate compensation for the passenger(s).
This version of baggage rules is effective as of July 31, 2022.
*The Previous Edition：China Southern Airlines Baggage Rules