Notice

Dear passengers,

Effective from 06:00 (GMT+8) 27 March, 2020, all personnel entering China (including Hong Kong, Macao and Taiwan regions, as well as transit passengers) at Guangzhou airport, Nucleic Acid Testing for Covid-19 will be taken. And a self-paid centralized quarantine for 14-day medical observation is mandatory after entry. In order to protect our passengers’ right and interest, relevant services of China Southern Airlines are adjusted as follows:

1. Service of through-check-in for international to domestic connection flights, will be suspended from 06:00 (GMT+8) 27th March, 2020. Domestic flight(s) of such ticket can be changed to new travel date no later than 10th June, 2020 without any charges. Tickets are also eligible for full refund at your original ticketing agents.

2. Passengers flying with China Southern Airlines, and their journey consist of international to international transit in China from 06:00 (GMT+8) 27th March, 2020, are asked to cancel their journey. Tickets are also eligible for full refund at your original ticketing agents.

Kindly we ask for your cooperation to complete the E-Heath Claim of General Administration of Customs of People’s Republic of China, upon your check-in or at the gate. Please check for latest update on policies of Exit-Entry Inspection and Quarantine, which are subject to change prior to your journey.

Thank you for your understanding and support.


China Southern Airlines Co., Ltd.

27 March, 2020