Mobile Phone Services

What are mobile phone services offered by CSN?

The mobile phone services provided by CSN allow you to enjoy a more flexible, convenient and fast way to prepare and carry out a plan of travel. What you need is just a mobile phone to enjoy these services, including services of CSN SMS, mobile boarding pass, ticket price enquiry, flight schedule enquiry, Sky Pearl Mileages enquiry, boarding pass handling, passenger E-ticket verification, the flight dynamic enquiry of the day, cargo space booking information enquiry, freight carriers information enquiry and cargo loading information etc.

What is the SMS number of CSN?

95539

What are mobile phone services offered by CSN?

The SMS Service (95539) of China Southern Airlines offers nine SMS interactive services: ticket price enquiry, flight schedule enquiry, Sky Pearl Mileages enquiry, boarding pass handling, passenger E-ticket verification, the flight dynamic enquiry of the day, cargo space booking information enquiry, freight carriers�� information enquiry and cargo loading information.

Meanwhile, 95539 also provides their frequent members with mass SMS service, including SMS notification of Sky Pearl Club Membership, Sky Pearl redeemed mileages and Sky Pearl members�� mileage consumption as well as Mileage of Sky Pearl members.

New function: weather forecast and the coming flight dynamic enquiry

Mobile E-boarding Pass

How to use the mobile phone services offered by CSN?

95539 The SMS Interactive Service (95539) provides three ways of access:

The feedback to the above three ways is the same. Passengers can choose the way that suits themselves to access information. If you are not familiar with the operation, you just need to send ��?�� to 95539 and will receive the prompts and guiding information in a few seconds. Following the prompts of the message, you will get all kinds of information easily and fast.

Which mobile phone users served by telecom can use mobile phone service of CSN?

““China Mobile” users can use this service within China.

Which mobile phone users served by telecom can use mobile phone service of CSN?

"China Mobile" users can use this service within China.

How to handle boarding pass via SMS of mobile phones?

Send SMS in the following format to 95539:

1.     Boarding Pass + Evidence No. / Sky Pearl Card No.

ZJ2.     ZJ Certificate No., Sky Pearl Card No. or Ticket No.

E.g. Boarding Pass, Ticket No. 7841234567892

How to conduct passenger E-ticket verification via SMS of mobile phones?

Send SMS in the following format to 95539:

1.     Verification + Passenger’s Name + Ticket No. / Order No.

YZ2.     YZ Passenger’s Name, Ticket No. / Order No.

E.g. YZ Zhang San, 123456789123

How to inquire the ticket price via SMS of mobile phones?

Send SMS in the following format to 95539:

1.     Date + City 1 + City 2 + Ticket Price

PJ2.     PJ Date, Departure Airport, Arrival Airport

E.g. flights On March 5, from Guangzhou to Beijing

How to inquire flight schedule via SMS of mobile phones?

Send SMS in the following format to 95539:

1.     Date + City 1 + City 2

SK2.     SK Flight Date, Departure City, Arrival City

E.g. prices of flights On March 5, from Guangzhou to Beijing

How to inquire flight dynamic via SMS of mobile phones?

Send SMS in the following format to 95539:

1.     Flight No.

DT2.     DT Flight No.

E.g. 3101

How to inquire Sky Pearl mileages via SMS of mobile phones?

Send SMS in the following format to 95539:

1.     Mileages + Sky Pearl No. / Certificate No.

LC+2.     LC + Sky Pearl No. / Certificate No.

E.g. Sky Pearl Mileages Card 168197310168

How to inquire cargo space booking information via SMS of mobile phones?

Send SMS in the following format to 95539:

1.     Space Booking + Shipping List No.

DC2.     DC Shipping List No.

E.g. space booking of shipping list No. 123345678

How to inquire cargo carrier information via SMS of mobile phones?

Send SMS in the following format to 95539:

1.     Carrier + Shipping List No.

CY2.     CY Shipping List No.

E.g. carrier of shipping list No. 123345678

How to inquire cargo loading information via SMS of mobile phones?

Send SMS in the following format to 95539:

1.     Loading + Shipping List No.

TH2.     TH Shipping List No.

E.g. Loading of Shipping List No. 123345678

Can I inquire weather forecast?

Yes. It is very easy to know about the weather forecast of the departure and arrival airports. You only need to send SMS of ��Weather + airport city name / code�� to 95539 and will receive the following three days�� weather forecast of this airport from CSN.

E.g. input: “Guangzhou weather”, and you will receive “Guangzhou, Date 1, 17C~23C, Cloudy; Date 2, 19C~23C, Showers to Light Rain; Date 3, 20C~22C, Thunder Showers”.

Does CSN charge for the SMS service?

CSN doesn’t charge any service fees for the moment.

Can I inquire the coming flight dynamic information?

Yes. For the coming flight dynamic information, passengers can easily inquire the dynamic taking-off and landing time of the flights they have taken by sending SMS of “Dynamic + flight No. + date” to 95539 to get the information they need.

E.g. the current time is April 1, 2009;

Send: “Dynamic 3101, 20090401”;

Return: “Flight 3101 has taken off at 08:10 Beijing Time from Guangzhou Airport and arrived in Beijing at 10:45 of the day.

If I cannot receive the flight information from CSN, what should I do?

CSN will send confirmation message to your reserved email and mobile phone number respectively after successful booking; if you cannot receive the confirmation message by phone, you may log in the email you reserved to check the confirmation email.