CSAir has modified ticket classes and use conditions in General Provisions of Ticket Prices and Use Conditions for Individual Domestic Passenger Transportation. The following conditions shall apply to tickets that are sold since March 5, 2016 and of which the travel dates are on or later than March 27, 2016:
| Class | Class to be booked | Fare level | Service conditions | |||||
| Charges for change (every time) | Charges for refund | voluntary transfer | Issuing of irregular segment tickets | |||||
| More than 2 hours (including 2 hours) prior to the fixed flight departure time | Less than 2 hours (excluding 2 hours) prior to the fixed flight departure time | More than 2 hours (including 2 hours) prior to the fixed flight departure time | Less than 2 hours (excluding 2 hours) prior to the fixed flight departure time | |||||
| First Class | F | F | Free | 5% | 5% | 10% | Allowed | Allowed |
| First Class (discount class) | P | P | Not allowed | Not allowed | ||||
| Business Class | J | J | Allowed | Allowed | ||||
| Business Class (discount class) | C | C | 5% | 10% | 10% | 20% | Not allowed | Not allowed |
| C | C* | 5% | 10% | 10% | 20% | |||
| D | D* | 10% | 20% | 20% | 30% | |||
| I | I* | 20% | 30% | 30% | 50% | |||
| Premium economy class | W | W | 10% | 20% | 20% | 30% | Allowed | Allowed |
| Premium economy class (discount class) | S | S1* | 10% | 20% | 20% | 30% | Not allowed | Not allowed |
| S2* | 20% | 30% | 30% | 50% | ||||
| S3* | 30% | 50% | 50% | Non-refundable | ||||
| Economy class | Y | Y | 10% | 20% | 20% | 30% | Allowed | Allowed |
| Economy class | B | B | 10% | 20% | 20% | 30% | Not allowed | Not allowed |
| Economy class | M | M | ||||||
| Economy class | H | H | ||||||
| Economy class | U | U | 20% | 30% | 30% | 50% | ||
| Economy class | A | A | ||||||
| Economy class | L | L | ||||||
| Economy class | E | E | 30% | 50% | 50% | Non-refundable | ||
| Economy class | V | V | ||||||
| Economy class | Z | Z* | ||||||
| T | T* | |||||||
| R | R* | |||||||
| Economy class (product class) | K/Q/N | - | According to specific document service conditions | |||||
China Southern Airlines Co., Ltd.
March 5, 2016