Misconnection Service

1、Onward Flight Change

Passengers who missed their flights may go to the Transit Counters to change the next connecting flight.

2、Immigration Inspection

Transit procedure can be done on the transit counter.


If the connecting time of your next onward flight is over 4 hours, free meals are available at the China Southern multi-function counter near the gates.

3、Free Accommodation

If your original connecting flight is cancelled, our staff will guide you to the Immigration counter to apply the 24-hour stay permit. After that, free accommodation and catering will be provided. More information can be referred in 24 Hours Stay Permit Procedure and Free Accommodation Procedure. .