Check-in Kiosk of CZ is designed for the convenience of passengers in dealing with relevant procedures by themselves at the airport. It is a new way to deal with the check-in procedures different from the traditional counter check-in machines. Passengers using Check-in Kiosk need not wait at the check-in counter for the service staff to print boarding pass and allocate a seat, instead, the passengers can obtain all the boarding information on the Check-in Kiosk with a special boarding certificate, select a seat according to the screen prompts, confirm and get the boarding pass.
Paper tickets can not be checked in on the Check-in Kiosk for the moment. If you hold a paper ticket, please go to our manual service counter for check-in.
Sorry, children or infants can not use the Check-in Kiosk for the moment. Please go to the manual check-in service counter.
Sorry, Check-in Kiosks do not support international tickets for the moment.
Yes, effective E-tickets purchased through travel agents or online agents can be checked in at the Check-in Kiosk.
Yes, effective E-tickets purchased through travel agents or online agents can be check-in at the Check-in Kiosk.
In some special circumstances, you may be required to provide your relevant documents at the service counter, for example, inconsistency between your name on your identity document and the name on your ticket, or other issues.
Passengers holding effective E- tickets of CZ can check in with Check-in Kiosk
The Check-in Kiosks are generally located in the airport departure hall.
You can now follow the procedures as below to deal with pre-check-in:
* The first step:
* The second step: Check the information and select the flight you are going to board
* The third step: select your seat from the seating chart
* The fourth step: print your boarding pass
If you had online pre-check-in procedures, you have to print the boarding pass online or to the airport Check-in Kiosk to scan the second generation ID card or enter the login information, the system will automatically print out your boarding pass. 。
Different airports have different deadlines for check-in, from 1400 on the day before to 30 minutes prior to the scheduled departure time or 45 minutes or an hour in advance. It is recommended that you consult relevant information office and leave sufficient time for check-in before the travel. In case of any question, please consult your local departure airport.
This service is applicable to all CZ flights excluding codeshare flights.
Yes, you can get your boarding pass at the Check-in Kiosk and then go to the manual service counter for the checked baggage, please make an appointment in advance.
You may contact the service counter or the supervisor counter for help.