Baggage Rules

Carry-on Baggage

Domestic flights :

The maximum accepted weight of free carry-on baggage per passenger is 5 kilograms. Passengers holding a first class ticket can carry two pieces of free carry-on baggage; passengers holding a business-class or economy class ticket can only carry one piece of baggage. For every carry-on baggage, each of three dimensions must be no larger than 20×40×55 cm. Items exceeding maximum weight/ size allowance will be accepted as checked baggage.

International/regional flights:

The maximum accepted weight of free hand baggage per passenger is 5 kilograms. The sum of three dimensions of each carry-on baggage must not exceed 115 cm. Items exceeding maximum weight/size allowance will be accepted as checked baggage.

 

Volume, weight restrictions of checked baggage

Domestic flights :

For our national routes, every piece of check-in baggage cannot exceed 50kg and must be under a volume of 40x60x100cm.

International/regional flights:

1.For passengers travelling on China Southern's international or regional flights, or domestic flights connected with them, when the U.S.A. routes are involved, the weight of each piece of checked baggage must not exceed 45KG (90 pounds), and the sum of three dimensions of it must not exceed 158CM (62 inches).

2.For passengers travelling on China Southern's international or regional flights, or domestic flights connected with them, when the U.S.A. routes are not involved, the weight of each piece of checked baggage must not exceed 32KG (70 pounds), and the sum of three dimensions of it must not exceed 158CM (62 inches).

The above specifications of baggage (including volume and weight) are maximum limits acceptable to airline companies, but not the free baggage allowance. Passengers may need to pay for portions in excess of the free baggage allowance.

 

Free Baggage Allowance

Domestic flights :

Passengers(adults or children)are entitled to the free baggage allowance as follows: 40 kg for first class, 30 kg for business class and 20 kg for premium economy and economy class. For infant, the baggage allowance is 10 kg.

International/regional Flights:

I. Piece system will be implemented for all international and regional routes as baggage transport rules;

II. Baggage carriage rules for all routes:

1、Baby who bought tickets but not taking a seat can consign for shipment of 1 baggage, with a weight of 10 kg (22 pounds), and volume (sum of three sides) not exceeding 115 cm (45 inches), and 1 folded portable baby carriage or handcart for free.

2、Free baggage allowance for group passengers should be executed following the standard the same with individual travelers.

3、When the flight makes a brief stopover, the higher free baggage allowance among the trip in the Airline Baggage Allowance Change into Piecework Program in International Region of China Southern Airlines should still be executed as baggage allowance rules for the whole voyage. For example, for economy class flight, SYD-CZ-CAN (stopover)-CZ-AMS, the standard of2 baggage allowances is executed during the whole voyage. Because the flight conforms to the provisions on baggage allowance for Sector I in the Airline Baggage Allowance Change into Piecework Program in International Region of China Southern Airlines.

4、When the flight in the main segment is a code share flight, the baggage allowance should be executed in the following cases: 1) for code share flight upon cooperation between CSN and KLM, the rules formulated by the Marketing Carrier should be executed (airlines with designation and sell airline tickets but not actually fly flights); 2) When the segment is a code share flight involving in waypoints in the US, the baggage allowance should be executed as per rules of the Marketing Carrier; 3) For other code share flights, the carrier’s rules (airlines flying the flight in reality) should be executed.

5、Extra baggage allowance for member of China Southern Airlines Sky Pearl Gold Card, Silver Card, and SKYTEAM ELITE, and Elite Plus should be executed according to related provisions;

III. Table of free baggage allowance for international/regional routes

Type of passengers
Adult/child/infant with a seat
Class of service Deluxe first class & first class Business class Premium economy class
  Pieces & weight Dimensions Pieces & weight Dimensions Pieces & weight Dimensions
Flights to and from Japan, America, Australia, New Zealand, Russia (Note 1) and Dubai 3 pieces, 32kg/piece L+W+H ≤158cm/piece 2 pieces, 32kg/piece L+W+H ≤158cm/piece 2 pieces, 23kg/piece L+W+H ≤158cm/piece
Flights to and from Central and West Asia (Note 2) 3 pieces, 32kg/piece L+W+H ≤158cm/piece 2 pieces, 32kg/piece L+W+H ≤158cm/piece 1 piece, 32kg/piece L+W+H ≤158cm/piece
International and regional flights except for those to and from Japan, America, Australia, New Zealand, Russia (Note 1), Dubai, and Central and West Asia (Note 2) 3 pieces, 32kg/piece L+W+H ≤158cm/piece 3 pieces, 23kg/piece L+W+H ≤158cm/piece 2 pieces, 23kg/piece L+W+H ≤158cm/piece
NOTE:The definition of MSC in baggage transportation will comply with relevant IATA resolutions.

 

Type of passengers
Adult/child/infant with a seat
Infant without a seat
Class of service Economy class All classes
  Pieces & weight Dimensions Pieces & weight Dimensions
Flights to and from Japan, America, Australia, New Zealand, Russia (Note 1) and Dubai 2 pieces, 23kg/piece L+W+H ≤158cm/piece 1 piece, 10kg/piece L+W+H ≤115cm/piece
Flights to and from Central and West Asia (Note 2) 1 piece, 32kg/piece L+W+H ≤158cm/piece 1 piece, 10kg/piece L+W+H ≤115cm/piece
International and regional flights except for those to and from Japan, America, Australia, New Zealand, Russia (Note 1), Dubai, and Central and West Asia (Note 2) 1 piece, 23kg/piece L+W+H ≤158cm/piece 1 piece, 10kg/piece L+W+H ≤115cm/piece
NOTE:The definition of MSC in baggage transportation will comply with relevant IATA resolutions.

Note 1: Russia Routes refer to the air lines between China and Russia (including part of Europe and Asia).

Note 2: Central and West Asia routes refer to the air lines between China and Uzbekistan, Tajikistan, Kazakhstan, Kyrgyzstan, Turkmenistan, Iran, Pakistan, Azerbaijan as well as Georgia.

Preferential allowance

Regarding the free baggage allowance for students abroad, contract workers, seamen, emigrants and family visiting passengers, one extra piece of baggage in addition to the above-mentioned standard pieces for adult passengers is allowed to be carried. Such passengers shall put forward application to the agency or ticket office directly subordinate to China Southern Airlines and provide relevant documents when the ticket is being issued, and then the agency or ticket office shall give baggage confirmation.

Special Tips: when passenger tickets for special passengers are issued.

(1)The drawer must by rule attach copies of passengers’ identity (seaman's book, Certificates of Overseas Study, Proof of Labor, etc.), passport and visa to bills for future reference on the day of making out an invoice; the drawer unit must remind passengers to take original identity along when checking in at the Airport for reference.

(2)Europe, Area III and Area I, Area III and Europe: if excess baggage is golf bag (one, with weight not exceeding 23 KG), excess baggage fee is exempted (only limited to actual carrier flights of China Southern Airlines. Note: Sector I refers to America, while Sector III refers to Oceania and Asia, excluding the Middle East.

(3)Overseas students refer to Chinese or Foreign students less than 30 years old (not including 30) who attend regular schools in countries other than the country of origin. When buying tickets, they need to provide copies of passport and student ID or Letter of Admission to be attached to audit coupons. The privilege of baggage for overseas students only applies to the route and tariffs between the place of overseas study and the country of origin.

(4)Babies not occupying any seats, except the free baggage allowance as shown in the table above, can also consign for shipment of 1 folded portable baby carriage or handcart for free.

 

Excess Baggage Fee

Domestic flights:

The rate of overweight baggage charge is 1.5% of applicable one-way economy class ticket on the day of billing per 1kg, calculated in the RMB currency and rounded up.

International/regional flights:

Zone 1: Flights to and from Japan, America, Australia, New Zealand, Russia and Dubai

Type Actual specifications  
Weight Dimensions (L+W+H) Charging standard (CNY or equivalent local currency)
The first piece in addition to the standard allowance ≤23KG ≤158cm 1000/piece
The second piece or more in addition to the standard allowance ≤23KG ≤158cm 2000/piece
Oversized - 159cm-300cm 1000
Overweight 23-32KG(included) - 1000
Overweight 32-45KG(included) - 3000

Zone 2: Flights to and from Central and West Asia

Zone 3:International and regional flights except for those to and from Japan, America, Australia, New Zealand, Russia, Dubai, and Central and West Asia

Type Actual specifications  
Weight Dimensions (L+W+H) Charging standard (CNY or equivalent local currency)
The first piece in addition to the standard allowance ≤23KG ≤158cm 450/piece
The second piece or more in addition to the standard allowance ≤23KG ≤158cm 1300/piece
Oversized - 159cm-300cm 1000
Overweight 23-32KG(included) - 1000
Overweight 32-45KG(included) - 3000

 

Baggage claim

(一)Domestic flights

1. If passengers’ checked baggage are damaged partly or totally, or lost, the compensation amount per kg shall not exceed 100 yuan. If passengers’ baggage is worth less than 100 yuan per kg, then the passengers shall be compensated according to its actual value.

2. If passenger’s baggage is damaged, CSN will compensate for its lost value or bear the repair expenses. If a passenger’s baggage case is damaged, the compensation amount should be less than 100 yuan per kg of its actual weight.

3. If a passenger has declared the value for the lost baggage already, CSN should compensate according to its declared value. If the declared value is higher than its actual value, CSN should compensate for its actual value.

4. CSN shall not take the responsibility for damages to passengers or their baggage caused by the items inside their baggage. If one passenger's items inside the baggage cause damages to other passengers or their baggage, or CSN property, this passenger should compensate for all the losses of CSN and all the expenses paid by CSN.

5. If one passenger’s items that are prohibited from carrying inside checked baggage are lost or damaged, CSN only compensate under the rules for normal checked baggage.

(二)International flights

According to the Montreal Protocol, destroyed, lost, damaged or delayed baggage in international flights, the compensation limit for each passenger shall be 1131 Special Drawing Rights.

Codeshare flights

Codeshare flights mean that an airline or multiple airlines use their respective codes for other airlines' flights as provided in their agreement. If you take CZ's codeshare flight, you will be subject to rules of the actual carrier on aspects such as free baggage allowance, fee scale for excess baggage. For more detailed information, please visit the website of the actual carrier.

AIR FRANCE

KLM-ROYAL DUTCH AIRLINES

PAKISTAN AIRLINES

CHINA AIRLINES

CHINA EASTERN AIRLINES

ASIANA AIRLINES

VIETNAM AIRLINES

KENYA AIRWAYS

XIAMEN AIRLINES

GARUDA INDONESIA AIRWAYS

MALAYSIA AIRLINES

MANDARIN AIRLINES

KOREAN AIR

CZECH AIRLINES

JAPAN AIRLINES

DELTA AIR LINES