Mobile Service

What is a mobile service?

The mobile services allow you to enjoy a more flexible, convenient and fast way to prepare and carry out a plan of travel. What you need is just a mobile phone to enjoy these services, including SMS services, mobile boarding pass, ticket price inquiry, flight schedule inquiry, Sky Pearl Miles inquiry, boarding pass handling, passenger e-ticket verification, the flight status inquiry, cargo space booking inquiry, freight carriers inquiry and cargo loading information etc.

What is our SMS number?

95539

What does a mobile service include?

The SMS Service (95539) of China Southern Airlines offers nine SMS interactive services: ticket price inquiry, flight schedule inquiry, Sky Pearl Miles inquiry, boarding pass handling, passenger E-ticket verification, the flight dynamic inquiry of the day, cargo space booking information inquiry, freight carriers' information inquiry and cargo loading information.

Meanwhile, 95539 also provides their frequent members with mass SMS service, including SMS notification of Sky Pearl Club Membership, Sky Pearl redeemed miles and Sky Pearl members' miles consumption as well as Miles of Sky Pearl members.

New function: weather forecast and the flight status inquiry

Mobile E-boarding Pass

How to use the mobile services ?

95539 The SMS Interactive Service (95539) provides three ways of access:

The feedback to the above three ways is the same. Passengers can choose the way accordingly. If not familiar with the operation, you can send "?" to 95539 and will receive the prompts and guiding information in a few seconds. Following the prompts of the message, you will get all kinds of information easily and fast.

Which telecom mobile phone users can use our mobile phone service ?

"China Mobile" users can use this service within China.

Which telecom mobile phone users can use the mobile phone service ?

"China Mobile" users can use this service within China.

How to handle boarding pass via SMS?

Send SMS in the following format to 95539:

1. Boarding Pass + Evidence No. / Sky Pearl Card No.

2. ZJ ID No., Sky Pearl Card No. or Ticket No.

E.g. Boarding Pass, Ticket No. 7841234567892

How to conduct passenger E-ticket verification via SMS?

Send SMS in the following format to 95539:

1. Verification + Passenger's Name + Ticket No. / Order No.

2. YZ Passenger's Name, Ticket No. / Order No.

E.g. YZ Zhang San, 123456789123

How to inquire the fare via SMS?

Send SMS in the following format to 95539:

1. Date + City 1 + City 2 + Ticket Price

2. PJ Date, Departure Airport, Arrival Airport

E.g. Flights On March 5, from Guangzhou to Beijing

How to inquire flight schedule via SMS of mobile phones?

Send SMS in the following format to 95539:

1. Date + City 1 + City 2

2. SK Flight Date, Departure City, Arrival City

E.g. Prices of Flights On March 5, from Guangzhou to Beijing

How to inquire flight status via SMS of mobile phones?

Send SMS in the following format to 95539:

1. Flight No.

2. DT Flight No.

E.g. 3101

How to inquire Sky Pearl miles via SMS of mobile phones?

Send SMS in the following format to 95539:

1. Miles + Sky Pearl No. / ID No.

2. LC + Sky Pearl No. / ID No.

E.g. Miles Sky Pearl No.168197310168

How to inquire cargo space booking information via SMS of mobile phones?

Send SMS in the following format to 95539:

1. Space Booking + Shipping List No.

2. DC Shipping List No.

E.g. Space Booking of Shipping List No. 123345678

How to inquire cargo carrier information via SMS of mobile phones?

Send SMS in the following format to 95539:

1. Carrier + Shipping List No.

2. CY Shipping List No.

E.g. Carrier of Shipping List No. 123345678

How to inquire cargo loading information via SMS of mobile phones?

Send SMS in the following format to 95539:

1. Loading + Shipping List No.

2. TH Shipping List No.

E.g. Loading of Shipping List No. 123345678

Can I inquire weather forecast?

Yes. It is very easy to know about the weather forecast of the departure and arrival airports. You only need to send SMS of "Weather + airport city name / code" to 95539 and will receive the following three days' weather forecast of this airport.

E.g. input: "Guangzhou weather", and you will receive "Guangzhou, Date 1, 17C~23C, Cloudy; Date 2, 19C~23C, Showers to Light Rain; Date 3, 20C~22C, Thunder Showers".

Does we charge for the SMS service?

We doesn't charge any service fees for the moment.

Can I inquire the coming flight status information?

Yes. For the coming flight status, passengers can easily inquire the taking-off and landing time they have taken by sending SMS of "Status + flight No. + date" to 95539 to get the information.

E.g. the current time is April 1, 2009;

Send: "Status 3101, 20090401";

Return: "Flight 3101 has taken off at 08:10 Beijing Time from Guangzhou Airport and arrived in Beijing at 10:45 of the day."

What can I do if I cannot receive the flight information?

We will send confirmation message to your reserved email and mobile respectively; if you cannot receive the confirmation message, you may log in the email to check the confirmation email.