The award ticket redemption assignee refers to the persons appointed by the Sky Pearl members who can enjoy award tickets or award upgrades redeemed by the members' miles.
After the assignees have been appointed, you can only transfer the award tickets to the appointed assignees since December 24th 2010.
If you have not appointed any assignee, you can only redeem award tickets for yourself; if you need to transfer them to others, you should first establish your award ticket assignee list.
Since December 24th 2010, assignees shall be appointed when you redeem award tickets for others via the website or calling 95539.
You can log into the Personal Account of the Sky Pearl website to establish the assignee list. The specific steps are stated as follows:
(1) Enter your Sky Pearl No. and password to log into the Sky Pearl Club website (skypearl.csair.com).
(2) Select successively "Miles Management" – "Redeem Miles" - "Manage Assignee" in the "Sky Pearl" module.
(3) Add assignee information according to the page guidance.
In order to ensure your account safety, you must transact identity authentication business at the ticketing office appointed by China Southern Airlines before the redemption assignee list is established. If you have already transacted the identity authentication before, you can directly log into the Sky Pearl website or call the China Southern Airlines' service hotline at 95539 to establish the assignee list; if you have not transacted the identity authentication, you must go for the appointed ticketing offices to transact the identity authentication first.
The specific requirements for identity authentication transaction are stated as follows:
If it is transacted by the member himself/herself, he/she must take along effective original ID, the copy and the Sky Pearl card or Sky Pearl No., and provide his/her domestic mobile phone number (Mobile, Unicom or Telecom phones are all allowed) or e-mail as safe contact information of receiving the password.
If other people are entrusted, in addition to the above certificates, the commission agent's original ID and copy must also be provided.
Yes. You can add 8 or less than 8 assignees according to your own needs.
Yes. You can modify your assignee list (including the deletion and addition of assignees) according to your own needs. The deletion or addition of assignees will not cause the miles deduction.
The first added assignees after December 24th (the day included) come into effect immediately. You can transfer award tickets to them upon the completion of the first addition.
Since December 24th 2010, the newly added assignees come into effect after 30 days (the day included), so you only can transfer your award tickets to them after 30 days.
The assignees added before December 24th (no matter whether they are added for the first time or not) come into effect on the December 24th, and you can redeem award tickets after December 24th.
Children and infants can be appointed as award ticket assignees, and the redemption standard and other rules are consistent with those of adults. However, if the award tickets redeemed for children involve unaccompanied minor assistance, it needs to be applied and dealt with in accordance with the flow regulated by the airlines, and the service fee is borne by the passenger himself/herself.