Order Methods

To satisfy the needs of passengers, China Southern Airlines (CSAIR) offers five ways to order duty-free goods: through the app, phone, in-flight, WeChat, and CDF cross-border shopping service for home delivery. Whether you are at home or in the office, you can place an order 48 hours before takeoff. After you board, a flight attendant will deliver the duty-free items you have ordered.

APP: Log in to the CSAIR app, navigate to the "CSAIR Mall" and then "Duty-Free Goods" to place an order;

Telephone: Call 020-86123389/+86 13826042346 (08:30-17:00) for an ordering;

In-flight: Fill out theIn-flight Ordering Forminside theIn-flight Duty-Free Shopping Guide to order duty-free items for your return trip or the next flight;

WeChat: Scan the QR code to follow the official WeChat account of CSAIR's in-flight duty-free mall, for direct ordering.

CDF cross-border shopping service: Scan the QR code to access the mini-program, register or log in, for direct ordering. Additionally, home delivery is available for your convenience.