How to use the coupons
1、 Date to get the coupons: 16 Sep 2019 to 16 Dec 2019
2、 Date to use the coupons: 16 Sep 2019 to 16 Dec 2019
3、 Travel date applicable: 16 Sep 2019 to 31 Mar 2020
4、 The coupons can only be used to purchase tickets by Sky Pearl members themselves.
5、 The coupons can only be used when purchasing flights on China Southern Airlines Australia website.
6、 International flight coupons in the amount of AUD30 can only be used on plane tickets above AUD300 excluding taxes.
7、 Find your vouchers in [My account > Coupons].
8、 One coupon can only be applied to one order from one passenger. Each coupon can only be redeemed one time.
9、 The coupons are only applicable to one-way/round-trip international flights departing from Brisbane that are actually operated by China Southern Airlines, not including domestic flights or overseas flights originating in China.
10、 The coupons cannot be exchanged for cash. They can only be used to purchase plane tickets, excluding taxes (such as airport charges), penalty fee, upgrading fee and so on.
11、 Unredeemed coupons released from unpaid orders can be used again upon the cancellation of the order before the expiration date.
12、 In case of tickets refund, passengers will receive a refund for the portion of the purchase they paid for, but not for the amount of the coupon they used for this purchase.
13、 Once the coupons are used, they cannot be reused in case of any voluntary/involuntary ticket refund and change.
14、 Once the coupon is redeemed, you can only request a refund or flight change by sending an email to rfd@csair.com or calling +86 2095539.