Website service

China mainland ticket service

  • China mainland hotline: 4006695539-1-1

  • Overseas hotline:+86-4008695539-1-4
  • Service hours:7×24
  • Email:csnib@csair.com
  • Service items: change or refund for online booked ticket, payment with the assistance of customer service, and complaint of website failure.

International ticket service

  • China mainland hotline: 4006695539-1-2

  • Overseas hotline:+86-4008695539-1-4
  • Service hours: 7×24
  • Email:flychinasouthern@csair.com
  • Service items: change or refund for online booked ticket, payment with the assistance of customer service, and complaint of website failure.